Below Par Service

Yesterday (30 January 2015), I went back to Game to ask when are they going to fix my fridge since I had sent a request since January 8th 2015. I wrote on HelloPeter.com on the 20th of January 2015 complaining about Game and the turnaround time. My fridge still has not been fixed. When I went there yesterday, I was told that someone from Samsung is coming. The time was 4PM, there was no way that the Technician would have come to my house before 5PM on a Friday. Vernon then said that the Technician will come tomorrow(which is today). I disputed this because when I went to Game Gateway the first, second, third and fourth time, Vernon always told me that these people do not work on weekends. How does he expect me to believe that they are coming when he has already told me FOUR times that they don't work on weekends? All I want now is for Game Gateway to take away that fridge because every time I go to the kitchen, I see my R16000 that went to waste. I can't buy meat or anything that needs a refrigerator because my fridge is broken. I asked for a Manager but didn't get one, I asked for a store Manager, I was told he is busy. Those people don't take care of their customers!