AA
Abduragheem A
1 reviews | Active since Apr 2022
05 Mar 2025, 13:27
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If i could rate it zero i would. But after purchasing an item and registering for the extended warranty after the 2 years of normal warranty the thing gives a issue we advise it were registered for extended warranty online. After 2 months almost following up wasting time airtime game gets back after breathing down their neck to say there is a fee to be paid and only then to say they need proof this thing is on extended warranty as they are unable to check if it were registered as there wont be physical receipt but was done online. Game n1 city are just
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Game's replyOfficial
05 Mar 2025, 14:53Hi Abduragheem, thank you for getting in touch. I'm sorry you're having an issue with your extended warranty and that the store is unable to assist. I've tried calling you, without success. Extended warranties can only be done in store when purchasing an item and we do not have this functionality online. If you logged the warranty with the manufacturer on their website, you will need to get in touch with them directly as this information is not available to us.
Best regards,
Game's reply05 Mar 2025, 14:53
Official
Hi Abduragheem, thank you for getting in touch. I'm sorry you're having an issue with your extended warranty and that the store is unable to assist. I've tried calling you, without success. Extended warranties can only be done in store when purchasing an item and we do not have this functionality online. If you logged the warranty with the manufacturer on their website, you will need to get in touch with them directly as this information is not available to us.
Best regards,