Basic inefficiency

This is just basic inefficiency and l suppose what l should expect for the multitude of their staff walking aimlessly around the store instead manning a department. I went to Game Century City because their internet presence indicated that they had stock of 6 patio chairs that l wanted. There was in fact no such stock in that store or anywhere else. Shane was helpful and found different stock at Game Central Cape Town. I ordered the chairs on Friday 10th January and paid for the chairs plus a R250 delivery charge. The chairs didn’t arrive the whole week so l phoned the store on the following weekend 18th and 19th. JC the store sales manager followed up and said they would be delivered imminently but nothing happened on the Saturday or the Sunday. When l phoned JC on the Monday he said they now had only 4 chairs, so my stock that l had paid for had not need taken to despatch. This is basic inefficiency which should not be tolerated and l would be grateful if management could take up my case as l am totally frustrated with Game and their slapdash employees. Dave Cross ***