VC
Victor C

1 reviews | Active since Oct 2016

17 Oct 2016, 21:06

Baiting with promisess

<p>Game sends out sms' s saying that should you use a certain amount of money on your next purchase, they will credit your account with a certain rand value. Please be ready to phone and fight to get your credit., furthermore they are now charging you a fee even if your account is in credit. I dont think their clients have asked for interest on their accounts if they are in credit.</p>

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Replies (1)
Game
Game's reply18 Oct 2016, 07:50
Official

We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.

We referred the matter to RCS, the Credit Provider, and they will contact you to discuss this matter. For the record their contact details are ***or ***.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,