VM
Vinodhan M
1 reviews | Active since Oct 2015
22 Oct 2015, 18:06
Bad warranty service
I have activated a extended warranty purchased from game stores. They send one agent to check the machine and have not returned since that day. It has been 3 weeks since they came and have not sent any feedback.
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Game's replyOfficial
23 Oct 2015, 10:15Hello Vinodhan,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that the EW department contacted you to advise the spare part is due on Tuesday next week where after the technician will attend to the item.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that the EW department contacted you to advise the spare part is due on Tuesday next week where after the technician will attend to the item.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply23 Oct 2015, 10:15
Official
Hello Vinodhan,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that the EW department contacted you to advise the spare part is due on Tuesday next week where after the technician will attend to the item.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
We confirm that the EW department contacted you to advise the spare part is due on Tuesday next week where after the technician will attend to the item.
We thank you for your patience in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73