1 reviews | Active since Feb 2015
Bad Treatment,poor services and poor quality
I'm from East London, I bought a laptop at Your Game store in Vincent mall,East London. Two weeks after purchasing it,it had a problem with the software. I took it back to the store and they said if the fault is caused by me they will fix it for me under warranty terms but if the fault is not with me I'll get a new laptop or I'll get my money back.<br> <br> <br> Last week it came back and the fault wasn't with me, it was with the software, but now they are forcing me to take the laptop home and I don't want that laptop anymore. I decided not to take it and I left it in the store, the store manager said he can't help me with that and he said \if you leave it here you leaving it at your own risk it will get scratched and it can be ******". <br> <br> """
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management contacted you and explained the situation with you where after you agreed to come to the store and collect your laptop.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management contacted you and explained the situation with you where after you agreed to come to the store and collect your laptop.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
