nM
nthabeleng M

1 reviews | Active since Dec 2015

06 Mar 2017, 14:48

bad treatment

<p>I was @ game store to do shopping and then as I was going to the refrigerator I realised that there was water everywhere next to refrigerator, it was too late because my shoes where already wet, I had to quickly run to d bathroom to wipe my feed, I was with my 11months old son n my other bag was in the game trolley. As I was about to get out of the door the security guy stopped me, he told me that I didn't buy anything so I must leave the trolley instore,he shouted to the other security that he must stop me, it was like I stole something from the store. I have never been embarrassed like this. I think Fuzile Nkosinathi should get training on how to approach people, he should stop harassing and shouting as if he's talking to his kids.</p>

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Replies (1)
Game
Game's reply06 Mar 2017, 23:56
Official

We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.

We will get the Management of the Security team involved on this matter as we will not tolerate poor service to you our valued customer. They will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,