JP
JOHN P

1 reviews | Active since Apr 2018

06 Apr 2018, 17:11

Bad trained staff and even worst management

Went to Game boksburg to purchase the xbox one advertised in the newspaper at R3999.00, Took about half an hour ton convince the sales people that you are advertising it and what it is. Salesman atlast wrote the little slip so i could go pay for it, The cashier rung the little slip and it came to a total of R6100, told her its wrong. She then ran back to the sales people who then showed her the adverti*****t and he advised her that she needed an override from the manager, we ran back to the front to find a manger by the name Madelene van Zyl who said to the cashier in a loud voice that she would not do it as she would be fired nor would any other manager. I then said if you wont give what you advertise then keep it. She then laughed in my face. and i left to go buy it fron BT games. What a arrogant and disgusting person you have for a manager, Laughing in my face because you are too *********** to help me. Nor can you help me with what you advertise, why then do it????

0
Replies (1)
Game
Game's reply07 Apr 2018, 09:39
Official

Good day,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to management for further investigation and assistance

Regards

Game Customer Service

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