JB
JONEVE B
1 reviews | Active since Feb 2014
21 Jan 2016, 11:41
Bad systems
I phoned Game's head office to enquire if they had any portable aircons in the Western Cape Area. The lady at head office told me, their system shows 6 in stock at Canal Walk and 4 in Stock at Somerset West. When I phoned these branches none of them had stock. The people who answered the phone didn't even check on the system. And they didn't even know when the stock will be available again. Please upgrade your system or your personnel because somewhere, someone is lying to me!!
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Game's replyOfficial
21 Jan 2016, 12:55Hello Joniki,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Unfortunately nobody at the Customer Service desk can check stock in any store so I assume you spoke to the Buyers. I have forwarded the matter to Store Management who will check stock and will advise you accordingly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Unfortunately nobody at the Customer Service desk can check stock in any store so I assume you spoke to the Buyers. I have forwarded the matter to Store Management who will check stock and will advise you accordingly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply21 Jan 2016, 12:55
Official
Hello Joniki,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Unfortunately nobody at the Customer Service desk can check stock in any store so I assume you spoke to the Buyers. I have forwarded the matter to Store Management who will check stock and will advise you accordingly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
Unfortunately nobody at the Customer Service desk can check stock in any store so I assume you spoke to the Buyers. I have forwarded the matter to Store Management who will check stock and will advise you accordingly.
We thank you for your support.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,