Bad Staff Training at Game store
<p>At the 12/09/2016 I went to Game store in Midrand,Boulders Mall and I app**** for a blackberry 2 in 1 Z3 contract and I was assisted by Dimakatso Ndlovu. A week later 26/09/2016 I went again to apply for a Sonitec tablet and Dimakatso Ndlovu assisted me again. She gave me the wrong contract and I realised that it was the wrong contract after I had signed,I told her to reverse it and she told me that it was processed already. </p> <p> </p> <p>She said it was going to take 40working days to cancel it. After 40days Cell-c told me to pay for the 2phones which I didn't have. The first 2phones are blocked and Sim were blocked too.Now Cell-c says I owe them R10142,14. My account has been taken to NDS credit,my credit cards are blocked and I'm blacklisted </p>
We acknowledge receipt of your complaint with reference ********** 9.
Senior Management will investigate this matter and will contact you out of this forum with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint with reference ********** 9.
Senior Management will investigate this matter and will contact you out of this forum with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
