1 reviews | Active since Jul 2016

21 Jul 2016, 17:02

Bad Staff Training at Game store

<p>At the 12/09/2016 I went to Game store in Midrand,Boulders Mall and I app**** for a blackberry 2 in 1 Z3 contract and I was assisted by Dimakatso Ndlovu. A week later 26/09/2016 I went again to apply for a Sonitec tablet and Dimakatso Ndlovu assisted me again. She gave me the wrong contract and I realised that it was the wrong contract after I had signed,I told her to reverse it and she told me that it was processed already. </p> <p> </p> <p>She said it was going to take 40working days to cancel it. After 40days Cell-c told me to pay for the 2phones which I didn't have. The first 2phones are blocked and Sim were blocked too.Now Cell-c says I owe them R10142,14. My account has been taken to NDS credit,my credit cards are blocked and I'm blacklisted </p>

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Game
Game's reply22 Jul 2016, 09:20
Official

We acknowledge receipt of your complaint with reference ********** 9.

Senior Management will investigate this matter and will contact you out of this forum with updated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273