Bad Staff

We all know that its black friday but the service we received today at Game Store in West Street Durban was horrible. I was there at 05:30 am waiting on them to open. Finally they opened. We ran upstairs for the Tv only to get there, no order was there. We stood there for 3 hours being told that the Tv license verification was offline. But the staff was busy heloing their friends and relatives. We saw them getting the TV's yet we were told on the other side that we must wait the service is offline. A guy Named Sfiso was bisy helping his friends and we could all see that. I felt that was unfair. Why didnt Game have a manual service like other stores if their system was offline. I left there at 11:30 am still without being assisted. I went to Hifi Co opreeation in Springfeild. They had the same challenge of being offline but we were assistes within 30 mins and did everything manually. If Game cant treat their customers they should stop having black friday Specials