Bad shocking game greenacres port elizabeth

So a week or 2 ago I saw game had a sale on a Hisense 220 frigerator for R2000 I called your game greenacres store at around about 16:00 in the afternoon asked if there was stock then a lady who didn't give her name said there is 3 left so I asked if I could come in and lay buy it she said yes I can but I must come before 5 I then spend money to rush to the store to go make this laybay only to get to a sales person telling me they don't do laybuys after 4 in the afternoon I explained to him that I was not given this information but was just told to come tomorrow I go to the Manger I explained to him what happened he didn't even say sorry or offended to keep. One aside for me until the next day then the next day I called in the morning to find out if there is stock because I did manage to get the full amount of money so I didn't need to make the laybuy then I get told soriwe out of stock this is unacceptable I got worg information form game greenacres port elizabeth and because of that I lost out on a item I really needed and the stuff were no help at all very unacceptable and unhappy I always buy my stuff at game I even did buy a TV there but this was shocking I'll never buy form this sore again if this is how a customer is treated