KVdL
Kim Van de Linde

1 reviews | Active since Feb 2016

28 Feb 2016, 19:57

Bad Servive received as a first time customer

I opened myself a game account early last week and from the word go it was a complete nightmare the staff are untrained always passing the buck each and every item I wanted was either reserved for someone else or it was out of stock I purchased a tv as well as a tv stand when it was all rung up I got called back because a *********** cashier didn't scan the tv stand so I had to go back and stand in a queue for an additional 1 hour also the toddler bed was advertised at 900 after scanning it it was 1300 this shopping experience for me was definitely one of the worst I'll surely be returning the goods and closing the account

0
Replies (1)
Game
Game's reply04 Mar 2016, 07:54
Official
Hello vandelindek,

We acknowledge receipt of your complaint with reference ***5 and apologize for any inconvenience caused.

The store is unable to get hold of you telephonically. Kindly provide us with an alternative number or please call Nikki Askin on *** to resolve this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73