Bad Services.

I bought a new LG television 65 inches on 5 January 2022 for R15 000-00. I was so proud. But after about 6 weeks now and then there was lighting on the screen. Not every day, but sometimes 2 or 3 times a week. I contacted Game and they were willing to give me a new TV. Unfortunately they deal with a business in Bloemfontein, Rusan Electronics. They wanted to take my TV for 6 days to test it in their labs. I refuse, because then I was without a TV for 6 days. Then they wanted to send a technician to my house to open the TV to see what is wrong. Again, I refused. This is a brand new TV only 3 months old. If they open the TV and work on it it is not a brand new TV anymore. There is a guarantee on my TV for 1 year and therefore I think I can insist on a new TV.

I am disappointed with the services offered by Rusan Electronics, Bloemfontein. My advice to clients. Stay away from Rusan Electronics, Bloemfontein and from Game.

Dries Marais