bad service with bad products

Item: Game
Rating: 1
Author: Melvin M

u have a problem with a product u bought 4days ago but they dont to exchange it for a similar product they first want to send it for review which will take 10 to 14 days this is now game store in stellenbosch the product does not do wht its suppose to do

Helpful (0)

Replies (2)

Game's replyOfficial

29 Dec 2019, 12:47

Good day Melvin,

Thank you for getting in touch.

I am really sorry for the overall experience you had with our stores.

Please send us your contact details to *** and use this Ref number #345192 on the subject of the email.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za

Game's reply29 Dec 2019, 12:47

Official

Melvin M's updateReviewer Update

31 Dec 2019, 16:13

yip just as i thought i dont even think they ar worth the 1 star i gave them.

Abdul Petetsen send me a mail to forward my contact details to them but its been 48 hours and no one has contacted me yet

so its true Big retail stores are just nice to u until you ve bought the product and after tht they could care less.

But it seems to be the norm in south africa there is no after sale service or any real customer care

Melvin M's update31 Dec 2019, 16:13

Reviewer Update