KSvS
Kay Semomo van Sbee

1 reviews | Active since Jul 2022

02 Dec 2025, 18:16

Bad service, they ch...

Bad service, they changed my order after I made payment now they giving me excuses

0
Replies (2)
KSvS
Kay Semomo van Sbee's update02 Dec 2025, 18:28
Reviewer Update
I have placed an order yesterday of AWNING WAREHOUSE Multiwall Awning bronze 1.2 M

2

R998.00

I saw today that my order was changed to AWNING WAREHOUSE Multiwall Awning Clear 1.2 M

I asked them to change back the color to bronze as it was, i sent numerous emails and they just deciding not to respond

I called the customer service and they said that the order will be cancelled
Even now the order is not cancel instead they sent me Apology for order delay

Cant they atleast refund me ill order somewhere else cause they failing to cancel or change the order to how i placed it
Game
Game's reply03 Dec 2025, 13:41
Official
Hi Kay, thank you for reaching out. I am so sorry for the experience that you had. Kindly be advised that your query has been escalated to the relevant department who will be able to assist you accordingly. The agent will make contact with you as soon as they received an update.