JR
Jacques R
1 reviews | Active since Oct 2011
10 Feb 2015, 17:39
Bad Service on Returned ite,
I got a Wireless 800 Desktop keyboard set as a gift over Christmas. Of course i will not have the slip. When i took at it to the store the manager has indicated that the person that bought the item, has to go back to the store where this was bought, together with their ID and a copy of his/her bank statement before the item will be relapsed.<br> <br> The item never word from the start, so why must i now go back and wait for something we paid a huge amount for.<br> The manager at Game did not even want to help us at all. This is seriously a bad item to buy.
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Game's replyOfficial
11 Feb 2015, 20:09Hello Jacques1986,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management kindly return the item to the store where an assessment will be done and a decision will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management kindly return the item to the store where an assessment will be done and a decision will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply11 Feb 2015, 20:09
Official
Hello Jacques1986,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management kindly return the item to the store where an assessment will be done and a decision will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
As discussed with management kindly return the item to the store where an assessment will be done and a decision will be made.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,