Bad service, no delivery of my fridge.

I am very angry at Game Store Southgate Mall. I bought a Hisense fridge on Sunday 5 July, I then realised when I got home that they put the wrong order, I wanted the one with Water Dispenser and they put the plain one. I then went back first thing on Monday 6 July to cancel and order the correct one. I was told everything is fine, I waited the whole week, no delivery. I went back over the past weekend, I was then told that my order was cancelled due to no delivery. I was very angry because I paid it in cash. I was told it is fixed, I will get my delivery today, nothing. I called to follow up, no one has answers. The person handling this is Claudette from Game Southgate Mall and Ursula whom I believe is from the warehouse. I want my fridge, and I want compensation for my wasted time and money doing follow ups. I have been up and down with my own money and petrol. This type of behaviour is disgusting, please sort it out!!!