Bad Service, Lack of customer service - Pavillion

Item: Game
Rating: 2
Author: Nicolan N

They have no system when something is broken, they do not live up to their guarantees and have a lack of interest in customer service. Bought a vacuum from them, within two weeks, it stopped working and when I wanted it to be fixed because it was under a two year warranty, they made excuses and gave me the run around. I will never buy from ANY Game again.

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Replies (1)

Game's replyOfficial

26 Aug 2019, 13:25

Hi there Nocolan,

Thank you for bringing this to our attention.

I do apologize that you were not yet reimbursed. Please forward your contact details as well as full name to *** and cc in *** with #207671 in the subject, so that we may look into this matter immediately.

I look forward to your response.

Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply26 Aug 2019, 13:25

Official