KM
Kagiso M

1 reviews | Active since Nov 2020

21 Sept 2024, 16:13

Bad service Game Stores

I bought a chest freezer online with order number ***. After a few minutes, the order showed as failed but the money R2799.00 was deducted. I called Game.co.za customer Care but all I could get was "we have escalated". Game please deliver the chest. Freezer and I still want it. Thanks

0
Replies (1)
Game
Game's reply24 Sept 2024, 12:52
Official
Hi Kagiso, thanks for getting in touch. My apologies for the failed order and for how this has inconvenienced you.  I do see your query has been escalated, kindly advise if you've received your parcel?