BAD SERVICE GAME MITCHELLS PLAIN AND GAME HEAF OFFICE

I went to collect my Lay bye yesterday..the staff was unhelpful and did not know how to work the system..you moved to pay at 1 counter, pay delivery at another counter, and have to walk up and down taken paper work from point a to b.. the lay bye system is not convenient to clients at all No customer service The staff does not know how to address you, the speak over you and very upruptly Upon asking for the manager..I waited 20min for A manager to come, who did not even acknowledge me A total of 1hr and 5 minutes spent in this store.. This is unacceptable pathetic service I tried calling the complaints line this morning ,after holding on for 20minutes and speaking to 2 different people who kept transfering me I hung up... POOR service from the Store to Head office..