1 reviews | Active since May 2012
BAD SERVICE - GAME MENLYN!! PLEASE PAY BACK THE MONEY!!
On the 21st August 2020 I responded to an ad to buy a Macbook 13"(old Dion Wired Stock) at GAME MENLYN PRETORIA.
On getting home, I tried to charge it and eventually it came on but requested for a pin. I returned it to the shop immediately on 23rd August 2020. I got all kinds of stories that it needed to be sent to Apple first. I went to Apple and still didn't get it resolved. Eventually I was asked to leave it and it will be addressed within a week. I expressed how URGENT it is that I needed the laptop.
Thereafter I have called Game OVER 10 times, physically gone to the store over 4 times trying to either get the laptop or be refunded. I keep getting the runarounds.
I thought I was dealing with reputable organization but this is VERY disappointing. VERY BAD SERVICE!!!
Thank you for taking my call.
I'm sorry about the experience and service you have received from our store at Game Menlyn.
Please be advised that we will escalate this to the senior management at the store and they will revert to you.
Thank you.
Regards
Mlindeli
Thank you for taking my call.
I'm sorry about the experience and service you have received from our store at Game Menlyn.
Please be advised that we will escalate this to the senior management at the store and they will revert to you.
Thank you.
Regards
Mlindeli
Thank you for the prompt response I got, but it's gone cold again. Someone called me on Monday early and promised to get someone to address the issue. 4 days after, and after 4 calls I made to the store, my issue is still persistent and I'm unsure where to go.
This is really NOT good. ☹️☹️☹️☹️
Thank you for the prompt response I got, but it's gone cold again. Someone called me on Monday early and promised to get someone to address the issue. 4 days after, and after 4 calls I made to the store, my issue is still persistent and I'm unsure where to go.
This is really NOT good. ☹️☹️☹️☹️