AL
Andy L
1 reviews | Active since Aug 2012
11 Dec 2020, 11:27
Bad service Game Jeffreys Bay, where the client is nothing but a number
On the 5th i went to game to purchase a Hisense 28L microwave at R1299, stock was sold out, i phoned on the 6th ,couldnt reach anyone to fill out a call back card. Again on the 7th. I contacted head office customer care, they got Dion from Jbay to call me back and fill out a call back card(which i assume was never done). Today the 11th ,i took a chance and phoned the branch and there was stock, but no call back was done. I find the lack of duty pathetic .I am a 66 year old pensioner, with no car or i would have driven to Greenacres, to collect 1, as they had stock but could not deliver to Jeffreys bay, and boy were they helpful. I am wondering at what price this same article would be now.
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Replies (2)AL
Andy L's updateReviewer Update
11 Dec 2020, 13:51Thanks for replying .But as i still do not have the microwave, would it still be R1299. And would it still be available in stock. Could i use your reference to collect if it is still R1299.
AL
Andy L's update11 Dec 2020, 13:51
Reviewer Update
Thanks for replying .But as i still do not have the microwave, would it still be R1299. And would it still be available in stock. Could i use your reference to collect if it is still R1299.
AL
Andy L's updateReviewer Update
11 Dec 2020, 14:38Review regarding Game stores; I must appologise as it has come to my attention that the real problem lies with Mtn,as calls are not getting to me. Apparently Dion did try and contact me(call back) and it went straight to voicemail, which we tried and experienced the same problem.My sincere appologies to all involved at Game. My rating of Game is hereby not Negative as it was not a fault on their side, again accept my sincere appology.
AL
Andy L's update11 Dec 2020, 14:38
Reviewer Update
Review regarding Game stores; I must appologise as it has come to my attention that the real problem lies with Mtn,as calls are not getting to me. Apparently Dion did try and contact me(call back) and it went straight to voicemail, which we tried and experienced the same problem.My sincere appologies to all involved at Game. My rating of Game is hereby not Negative as it was not a fault on their side, again accept my sincere appology.