fW
faeed W
1 reviews | Active since Jun 2015
15 Jun 2015, 15:49
bad service from manager
Wanted to open contract but required paper work that other branch did not need. Nor did they want me to open account at first branch and send there stock to that branch they say thwy cant give there stock to other branches. Drove far to come to kc caus other branches did not have stock. They made me run around for paper work with a 1 month baby on my arm. No apology and to top it made me stand in queue everytime I returned to store
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Replies (1)
Game's replyOfficial
18 Jun 2015, 18:37Hello faeedw,
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
We confirm that management contacted you to apologize. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
We confirm that management contacted you to apologize. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply18 Jun 2015, 18:37
Official
Hello faeedw,
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
We confirm that management contacted you to apologize. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at this store strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
We confirm that management contacted you to apologize. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,