AVDM
Aziz Van Der Merwe
1 reviews | Active since Sept 2014
11 Dec 2018, 10:34
bad service from Game online (***)
On the 3rd December 2018 i placed an online order for a television. proof of TV licence was requested and the TV license was sent a few minutes later.
a request was logged to confirm status of order with no feedback, i phoned today and was advised that the order is on Hold. i sent the requested TV license again today and will hopefully receive feedback.
the service is appalling for such a huge company for their name to be discredited in such a way based on all the bad reviews.
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Replies (1)AVDM
Aziz Van Der Merwe's updateReviewer Update
13 Dec 2018, 10:40Game Cant Be trusted
I placed an online order for a 40” JVC TV on the 03/12/18 and send the proof of license same day.
I received absolutely no feedback from Game whatsoever and frankly the service is appalling.
10 day later with no feedback, no delivery outcome.
If I call I receive many disappointments from game support call centers.
I called ***with no assistance.
Getting a bit frustrated. Today I will be going on Holiday and no delivery is going to take place and I know for a fact no delivery is going to take place.
Lerato advised that the order is scheduled for delivery only on the 18th after numerous calls placed telling Game that I will be going on Holiday the 13th.
Please can I get a full refund with a clearance for today.
Can’t deal with a company that claims to be professional whereas they are not.
i referred the matter to **********
Regards
AVDM
Aziz Van Der Merwe's update13 Dec 2018, 10:40
Reviewer Update
Game Cant Be trusted
I placed an online order for a 40” JVC TV on the 03/12/18 and send the proof of license same day.
I received absolutely no feedback from Game whatsoever and frankly the service is appalling.
10 day later with no feedback, no delivery outcome.
If I call I receive many disappointments from game support call centers.
I called ***with no assistance.
Getting a bit frustrated. Today I will be going on Holiday and no delivery is going to take place and I know for a fact no delivery is going to take place.
Lerato advised that the order is scheduled for delivery only on the 18th after numerous calls placed telling Game that I will be going on Holiday the 13th.
Please can I get a full refund with a clearance for today.
Can’t deal with a company that claims to be professional whereas they are not.
i referred the matter to **********
Regards