CH
Carmen H

1 reviews | Active since Jul 2020

29 Jul 2020, 16:57

BAD service from Game Online

I can see I’m not alone here after reading all these reviews. All similar complaints! I ordered a cellphone on 10 July2020 and started to query on 20 July 2020 for a delivery date, only to find out they don’t have stock. When were they going to tell me this? Now I’m struggling to get my money back! In the meantime they are earning interest on my money! And I have now lost out on other specials at other stores because of this. Whenever I ask to speak to a manager, they are in a meeting. I have to keep calling or emailing them as they never respond. Looking at their code of ethics makes me sick, because clearly they don’t give a damn about their customers!! Pathetic service! I will never ever buy from their online store again!

Our eight principles in the ethical code of conduct:

1. Our Employees will be professional and honest 2. We will not do anything that is ******* 3. Our records of business transactions will be accurate and reliable 4. We will provide a stimulating and safe environment 5. We will act in the best interest of our customers 6. We will be honest in gaining advantage over our competitors 7. We will maintain strictly professional relationships with suppliers 8. We will be a compassionate and responsible corporate citizen.

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