Bad service from Game. I will not go back for sure

I just called ONLINE CUSTOMER SUPPORT of Game. I asked to speak with the manager to report the bad service that I am getting from Game. The operator that answered my call tried to transfer the call to a manager, but apparently that manager told her that he/she was busy and couldn't take the call. That manager told the operator in question that she should resolve the problem. With managers like that, that don't give a hoot to the clients, no wonder that I am waiting for 5 weeks to get my TV repaired. Keep away from Game. I will in future. It was my first item that I bought from Game, but no matter how cheap they sell what I need, I wont go back.