DM
D M
1 reviews | Active since Oct 2022
19 Jan 2024, 12:58
Bad service for price beat
game has a stove on special and my 68 year old mum goes to buy it but tells them hifi corp has it cheaper and they need to do the price beat, the store says no stock so she must do it online, tried getting assistance with online price beat and still no assiatnace. really disapaointing that they making us run around
Helpful (0)
Replies (7)0
Replies (7)
Game's replyOfficial
19 Jan 2024, 16:20Hi DM, thank you for getting in touch. I'm sorry, your mum is still awaiting feedback regarding her price beat request. This was sent off to our online team and she will be notified once it's been validated.
Game's reply19 Jan 2024, 16:20
Official
Hi DM, thank you for getting in touch. I'm sorry, your mum is still awaiting feedback regarding her price beat request. This was sent off to our online team and she will be notified once it's been validated.
DM
D M's updateReviewer Update
19 Jan 2024, 16:45This is ridiculous
Please call me
Please call me
DM
D M's update19 Jan 2024, 16:45
Reviewer Update
This is ridiculous
Please call me
Please call me
Game's replyOfficial
23 Jan 2024, 10:08Your query was escalated to the relevant team.
Game's reply23 Jan 2024, 10:08
Official
Your query was escalated to the relevant team.
DM
D M's updateReviewer Update
23 Jan 2024, 12:45I am still awaiting a reply from the manager
This was supposed to be done yesterday
This was supposed to be done yesterday
DM
D M's update23 Jan 2024, 12:45
Reviewer Update
I am still awaiting a reply from the manager
This was supposed to be done yesterday
This was supposed to be done yesterday
Game's replyOfficial
23 Jan 2024, 12:57The manager has escalated your query to head office after your telephonic conversation on Saturday and will contact you as soon as she has feedback.
Game's reply23 Jan 2024, 12:57
Official
The manager has escalated your query to head office after your telephonic conversation on Saturday and will contact you as soon as she has feedback.
DM
D M's updateReviewer Update
26 Jan 2024, 09:29Its been a week and still no response
Seems like you guys are avoiding this hoping the matter will go away
I suggest the customer service manager needs to get into contact with us
Absolutely disappointing
Seems like you guys are avoiding this hoping the matter will go away
I suggest the customer service manager needs to get into contact with us
Absolutely disappointing
DM
D M's update26 Jan 2024, 09:29
Reviewer Update
Its been a week and still no response
Seems like you guys are avoiding this hoping the matter will go away
I suggest the customer service manager needs to get into contact with us
Absolutely disappointing
Seems like you guys are avoiding this hoping the matter will go away
I suggest the customer service manager needs to get into contact with us
Absolutely disappointing
Game's replyOfficial
26 Jan 2024, 11:16Hi D, your query was escalated to our complaints team and is currently with our head office. You have spoken to a manager and as soon as she has feedback, you will be contacted.
Game's reply26 Jan 2024, 11:16
Official
Hi D, your query was escalated to our complaints team and is currently with our head office. You have spoken to a manager and as soon as she has feedback, you will be contacted.