BAD SERVICE FOR GAME STORES IN THE GLEN

PATHETIC SERVICE AT GAME STORES THE GLEN.

I PURCHASED A FAN HEATER IN JUNE AT TRADE ROUTE MALL, AND TOOK IT TO THE GLEN MALL ON MONDAY THE 14TH OF DECEMBER AS IT IS STILL UNDER WARANTY. WHEN I GOT THERE I GOT TO SEPAK TO THE MANAGER WHEN HE ADVISED THAT I CAN WAIT FOR 21 DAYS FOR THE HEATER TO BE REPAIRED AND HE DOUBTS IT WILL BE BACK SOON AS THE SUPPLIER IS CLOSING TODAY...I THEN REQUESTED FOR A REFUND HE TOLD ME TO GO BACK THE STORE I PURCHASED THAT HEATER AT, I HAD THE SLIP, BOX AND THE ACTUAL HEATER, I DONT NOT UNDERSTAND HOW THAT WAS NOT PROOF ENOUGH THAT THE HEATER WAS PURCHASED FROM GAME! IS IT NOT THE SAME STORE? I FAILED TO UNDERSTAND, I DID TELL THE MENAGER THAT I NOW STAY IN THE SOUTH HENSE I WENT TO THE GLEN! HE WAS VERY RUDE ESPECIALLY WHEN I TOLD HIM THAT HE WAS ADDING MORE PROBLEMS AND IS NOT EVEN GIVING ME A RESOLUTION!!!! I FAIL TO UNDERSTAND HOW YOU CAN APPOINT SUCH A MANAGER WITH ABSOLUTLEY NO CUSTOMER SERVICE NOR RESPECT FOR CLIENT'S...TO ME AND HOW HE POTRAYED HIS MANAGERIAL SKILLS WAS VERY IMMATURE, HIS NAME IS clive kirsten THE REASON FOR ME WRITING THIS IS BECAUSE OF HOW HE EVEN WALKED AWAY AS I WAS EVEN SPEAKING TO HIM WHEN I EVEN ASKED IF HE WONT ASSIST ME AND THE NERVE FOR HIM TO EVEN SAY NO WE WILL NOT ASSIST YOU!