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Onalenna T
1 reviews | Active since Mar 2025
19 Mar 2025, 09:20
Bad service
I am tired of calling Game customer service regarding my issue and not getting help😪. Game has been dragging this issue for the whole month. I don't understand why they can't help. They're agents don't know how to do their work. I will never ever buy from Game again. They don't know how treat their customers. With all these reviews, it shows I am not the only one. I did this to myself by trusting Game.
Helpful (0)
Replies (4)0
Replies (4)OT
Onalenna T's updateReviewer Update
19 Mar 2025, 09:21I want a refund and take my business elsewhere.
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Onalenna T's update19 Mar 2025, 09:21
Reviewer Update
I want a refund and take my business elsewhere.
Game's replyOfficial
19 Mar 2025, 09:28Hi there Onalenna, thank you for reaching out. I am so sorry for the service that you received, this is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better. Kindly be advised that your query is with our senior team to assist you accordingly and I will advise the department that you would like a refund.
Game's reply19 Mar 2025, 09:28
Official
Hi there Onalenna, thank you for reaching out. I am so sorry for the service that you received, this is not the level of service we aim to provide, and we are actively working to improve. Your feedback is valuable, and we are committed to making things better. Kindly be advised that your query is with our senior team to assist you accordingly and I will advise the department that you would like a refund.
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Onalenna T's updateReviewer Update
19 Mar 2025, 09:33I don't know if your messages are automated or not but I have been complaining the entire month and you always say the matter is with the senior team and I still don't get help. I am tired!!
You are playing with us!!
You are playing with us!!
OT
Onalenna T's update19 Mar 2025, 09:33
Reviewer Update
I don't know if your messages are automated or not but I have been complaining the entire month and you always say the matter is with the senior team and I still don't get help. I am tired!!
You are playing with us!!
You are playing with us!!
Game's replyOfficial
19 Mar 2025, 12:14Hi there Onalenna, this is not an automated message. The senior team is dealing with this matter and they will contact you as soon as they have any update for you.
Game's reply19 Mar 2025, 12:14
Official
Hi there Onalenna, this is not an automated message. The senior team is dealing with this matter and they will contact you as soon as they have any update for you.