RM
Rachel M

1 reviews | Active since May 2016

26 Jul 2018, 12:37

Bad service ever

The price you see is not the price you pay at Game Secunda.I was there yesterday doing my shopping saw the price on the shelf and when it was scanned on the till it was not the same. The cashier Sellinna who was very friendly called the arrogant,disrespectful sales manager with a horrible attitude and bad manners to come and help me .He refused to give me the item with price that I saw on the shelf. He kept on going to the shelf came back talking to his phone show the picture from his smart phone and he was on the shelf for 20 minutes trying to fix the items I am not stupid I cannot buy for more R1378and only demand the item with R10DIFFERENCE.Wilson Ntshingila bad sales manager they must send you to more courses you don't know anything about the business and Sellina the cashier keep up the good work God will lift you up to higher positions .

0
Replies (2)
Game
Game's reply26 Jul 2018, 13:37
Official

Good Day

We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.

We have logged your request with reference number ***6. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,

Game
Game's reply26 Jul 2018, 16:21
Official

Good Day

As discussed with management the matter has been resolved.

Regards

Group Customer Service Advisor

***73

***

/rk

Best regards,