Bad service

Item: Game
Rating: 1
Author: Thandi M

I was given extremely bad service at game three rivers. I ended paying a full amount on a marked down item just because somebody was too lazy to do their job. The attitude of the supervisor was so cold, she had no intention of helping whatsoever.

Helpful (0)

Replies (2)

Game's replyOfficial

14 Nov 2020, 14:03

Hi Thandi,

Thank you taking my call.

Thank you for bringing this to our attention.

As discussed over the phone, I will escalate this matter to our senior management and they will get back to you.

Thank you.

Kind Regards
Mlindeli NgcanaSeverity 1 Complaints Agent

Game's reply14 Nov 2020, 14:03

Official

Game's replyOfficial

16 Nov 2020, 09:50

Hi Thandi,

Thank you for taking my call.

Thank you for giving us the time to work on your query and we're happy that your experience has been changed from bad to good.

Thank you.

Kind Regards
Mlindeli Ngcana

Severity 1 Complaints Agent

Game's reply16 Nov 2020, 09:50

Official