bad service does not know of going the extra mile

i receive very cold and unplesent services from game cape gate, i went to have a look at a top loader in cape gate and as one of the people assisted me on the flour after waiting a half and hour for someone to assist me the top loader had to price in i thn asked for the top loader as i wanted to buy it the guy said that is no longer the prices and there is a new price on the top loader the special is over how ever it still have the old price on i requested to speak to a manger manager told me if i find stock he will give at at tht price but there is nothing he can do to assist me, did not even call for stock nothing. i then went to zeverwaght game and they advise there is stock i bought a diffrent one as the only place with stock was somerset i then bought a 13kg at zevenwaght the saterday i did washing the sunday and just 2loads and the new top loader stoped working and smelled like burn this was a very bad expierence