Bad service delivery

I made an online purchase on the 27/11/2022 expecting delivery by the 3rd Dec. Nothing was delivered & I had to keep making follow ups until delivery was done one the 24th however still my items were incomplete. To add to that one of the items delivered was in a worn out box & you could see that the gadgets inside were used/ opened before as they had oil on them.

I went to exchange that item but I still encountered another problem whereby the item had incomplete items inside. I then took it back to Game Westgate where the manager there was very inconsiderate & told me that he can not take in another branches item that was incomplete & replace it.

I’ve been calling regarding a refund on the remaining items that I haven’t received and seems like every time I call the consultant will be lodging my refund request from scratch.

I wouldn’t recommend anyone to do an online shopping with Game. Their service is very bad.