SM
Sinovuyo M

1 reviews | Active since Nov 2024

03 Jul 2025, 15:58

Bad service

They had a promotion on a 24 pack toilet paper I went to beaconbay game they where out of stock I called the game in Vincent the lady I spoke to went to check while I was on the line if they had stock she came back to tell me they had stock I drove to the store only to be told the toilet paper finished yesterday I left there so angry because I wasted my petrol I got home and called to store to report this to a manager I spoke to Dashly the store store manager who told me they are expecting a delivery I can pay and come fetch them on Tuesday this was Sunday fine I sent someone to go pay for me they did and brought me the slip Tuesday I went to be told they don’t have toilet papers I should come back tomorrow that was yesterday I then went back again yesterday to be told the toilet papers are still not there I should go and will be called when they have stock they didn’t even take my number so I don’t know how they will call me when they have stock and who knows when that will be mind you I bought 5 packs of those toilet papers that was 700 I am very disappointed at the store including the manager Dashly

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Replies (1)
Game
Game's reply04 Jul 2025, 10:46
Official
Hi Sinovuyo, Thank you for getting in touch. I'm sorry for the experience you're having with getting the items you paid for and the runaround you're had. This is not the service we strive to deliver. Rest assured; your query will be escalated to the management team and you will be reverted to.