SM
Sonia M
1 reviews | Active since Dec 2018
23 Sept 2020, 11:01
Bad service
Horrible experience in menlyn mall game store. I bought explora there and its been 2months now but no delivery. I've paid for something that I'm not having it on my house
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
23 Sept 2020, 13:11Good day Sonia,
Please accept our sincerest apology for the experience and service you have received.
Thank you for bringing this to our attention.
Please be advised that this matter will be escalated to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Please accept our sincerest apology for the experience and service you have received.
Thank you for bringing this to our attention.
Please be advised that this matter will be escalated to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Game's reply23 Sept 2020, 13:11
Official
Good day Sonia,
Please accept our sincerest apology for the experience and service you have received.
Thank you for bringing this to our attention.
Please be advised that this matter will be escalated to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
Please accept our sincerest apology for the experience and service you have received.
Thank you for bringing this to our attention.
Please be advised that this matter will be escalated to the senior management and they will get back to you.
Thank you.
Regards
Mlindeli
SM
Sonia M's updateReviewer Update
23 Sept 2020, 15:41I have been receiving this kind of response from you customer care service. All I want is my decoder since I've paid for it.
SM
Sonia M's update23 Sept 2020, 15:41
Reviewer Update
I have been receiving this kind of response from you customer care service. All I want is my decoder since I've paid for it.