1 reviews | Active since Dec 2016
Bad Service by Game Store after buying a Samsung TV
<p>On sunday the 13th November 2016, i bought a 49" Samsung Smart TV from the Game Store at Evaton Plaza for R9999.99. The sales consultant that helped whom i know by his first name only is Steven, his Salesman Number is 022168. He opened the TV box in the store, he claimed he was testing the TV to make sure it's working, making sure that any defects post this exercise then it's my fault. he then put the TV back in the box, informing me that the tv is in working order. i then took the TV to my home, when i took out the TV from the box, plugged it to the power supply, switched on the TV, the tv has dent on the front of the screen, which is only visible when the TV is on. I then took the TV back to the store on the 15th November 2016. The store is refusing to exchange the TV, they say it's my fault the TV has a dent on the front screen. they are asking me to pay R7500 to fix the TV screen, pay to fix a TV i bought three days ago. i find this unfair, hence they packaged the TV for me, and i also returned the TV before 7days ended after buying it. I would like someone from Game will contact me to resolve this issue.</p>
