NJ
Nicole J
1 reviews | Active since Jan 2019
09 Jan 2019, 10:59
Bad service bad products
So .I've laid a complaint regarding my twintub machine of 3months that's giving.me problem.and as I explained I dont.want technicians to come fetch a machine thats going to give m. Problems a year or two from.now I just want.my refund but now im being send from.one manager to the next..I just want a refund or a new machine so. Can I bring your broken down.machine so we. Can all just move on with our lives and I. Can get back to doing my washing..its approaching the weekend.and this matter needs to be sorted
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Game's replyOfficial
09 Jan 2019, 11:33We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 40128
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 40128
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Game's reply09 Jan 2019, 11:33
Official
We are pleased to inform you we have received your query/complaint at Game / Dion Wired Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 40128
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number # 40128
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***