LR
Louis R
1 reviews | Active since Feb 2015
28 Apr 2015, 16:33
Bad service/ Bad attetude
I was just at Polokwane Game(CBD). The service was pathetic! I end up leaving without buying anything. First I went to a till at the kiosk where there was a cashier without a nametagg(i would have liked to mention her name). After scanning Dunlop tennis*****, I wanted to buy three more items. These items did not have any pricetaggs on the shelf so I asked the unknown cashier to check the price. She went of in Sotho explaining only in hand gestures(pls check camera) that I must go somewhere else for price checks. Next thing I know there was a supervisor cancelling the transaction and the people behind me were helped. Nice. No, \would you like to buy the tennis*****
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Replies (1)Game's replyOfficial
30 Apr 2015, 07:53Hello Starshaker,
We are in receipt of your complaint with reference *** and apologize for the poor service rendered to you at the store. This matter will be investigated and team will be addressed as we will not tolerate poor service towards our customers.
We confirm that management contacted you to discuss this matter and that you have returned to the store to make a purchase.
We thank you for your support and invite you to call upon management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for the poor service rendered to you at the store. This matter will be investigated and team will be addressed as we will not tolerate poor service towards our customers.
We confirm that management contacted you to discuss this matter and that you have returned to the store to make a purchase.
We thank you for your support and invite you to call upon management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply30 Apr 2015, 07:53
Official
Hello Starshaker,
We are in receipt of your complaint with reference *** and apologize for the poor service rendered to you at the store. This matter will be investigated and team will be addressed as we will not tolerate poor service towards our customers.
We confirm that management contacted you to discuss this matter and that you have returned to the store to make a purchase.
We thank you for your support and invite you to call upon management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for the poor service rendered to you at the store. This matter will be investigated and team will be addressed as we will not tolerate poor service towards our customers.
We confirm that management contacted you to discuss this matter and that you have returned to the store to make a purchase.
We thank you for your support and invite you to call upon management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
