Bad Service - Attitude

Bought a couple of household items from Game in Somerset Mall. The KIC Fridge now decided to give in, typical 1 year & 4 months later. So we contact Game and request a service call to be logged urgently as we have a 11 month old baby in the house and would like to have the Fridge repaired urgently as her medication and food is kept cool. <br> The Sales man advises that they have logged a call and would get an SMS and also get contacted to advise about this repair. AT 17:00 after work we go to Game to find out what is going on as we have not received the said SMS nor been contacted.<br> <br> The Sales guy gets ****y with his attitude towards the question I ask him. Not only did he give a dime about the issue, but his answer on my question what do I about the medication and food in the fridge was \Oh just don't put anything in there".<br> On my question what turnaround time (SLA) does the repair company have for the repair was"