MD
Marieta D
1 reviews | Active since Jul 2009
24 Mar 2021, 11:40
Bad service at Game Ballito
Game Ballito service very bad. on 12 March I reported my faulty Hisenes TV. I Lost my receipt and had to obtain all details of which I did and gave it to the Information desk, however, I was promised that I will be contacted. Nothing happened On 18 March I found my receipt and went back to Game Ballito. I was then send to the TV department. The staff member took my details and promise to phone me back. Today it is 24 March and still awaiting a reply. I will think twice before purchasing from Game.
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Marieta D's updateReviewer Update
08 Apr 2021, 07:43Update on the service from Games Balliito. I was phoned on 25 March '21 by one of the staff members and had to explain the whole story plus supplying him with all the relevant documents (again) because the documents could not be found. I was told that the service company will contact me. The TV was collected on 31 March'21 by Master Audio Visual. I was promised a reply during the next week. As of today, 08 April'21, still no contact from the tv repairs company. It is now 4 days short of a month being without my TV.
MD
Marieta D's update08 Apr 2021, 07:43
Reviewer Update
Update on the service from Games Balliito. I was phoned on 25 March '21 by one of the staff members and had to explain the whole story plus supplying him with all the relevant documents (again) because the documents could not be found. I was told that the service company will contact me. The TV was collected on 31 March'21 by Master Audio Visual. I was promised a reply during the next week. As of today, 08 April'21, still no contact from the tv repairs company. It is now 4 days short of a month being without my TV.