Bad service at Canal Walk

<p>I was at your Grand Parade branch last week to purchase a cellphone and few appliances. Monday I was at ur N1 city branch to purchase a stove but there was no stock but left with a microwave. On both visits the sales person offered me Open View and explained in detail about it as I was looking at TVs as well.... This evening I went to your Canal Walk branch to purchase the open view just to recieve such bad service. Short staff and the 1 staff member who was on the phone in front of me tooka few mins before looking up at me. He eventually greeted nd I walked to go look at the DVDs. A while later I shouted for assistance and the same guy came and asked if he could assist me with attitude. I said I would like the open view decoder and how long will it take for them to come connect and activate it. He said that is my responsibility as Game on sell the decoder. I explaim3d that, that's not what I got told at the other Game branches. He said they lien and again that they only sell the decoder and I need to have it installed since it's so easy....</p> <p> </p> <p>I took the dencoder and walked away. Can somebody please explain what is the correct procedure when purchasing a open view? I was very upset about the service I reviewed from your Canal Walk staff member especially with his attitude and lack of interest in making a sale. </p> <p> </p> <p> </p> <p> </p>