Bad service and Not selling quality goods

I write to you with so much anger and disappointment. Last year(April 2018) I bought a Telefunken 55 inch TV cash and in December the TV was broken( Didn’t want to switch on )in December took it in for repairs. Now on Monday the TV does not switch on again. In less than 2 years I am having the same issues and inconvenience. I have contacted your head office Spoke to Rena and I was advised the store manager where I purchased the TV will contact me yet from the store I was referred to the suppliers (Telefunken) technician who then just hung up the phone on me after explaining the story. I am not happy at all to be sent from pillar to post and my issue is not resolved and I am sitting with a TV not working which I paid for it cash.

Regards Mbulelo