1 reviews | Active since Feb 2012
Bad service and no delivery
I went into Game Westgate 2 and a half weeks ago to upgrade py phone as well as do a sim swop as i was changing from a Cell C to a Vodacom network. <br> Brenda and Prince assisted me , but they were not actually **** their work. They kept passing the buck.<br> They said that they will activate my new contract and activate the sim swop for me , which will take up to 24 hours. After a week , the sim swop still didnt happen and i had to go back and ask them again to activate the sim swop as well as the new contract. <br> Another week passed and still nothing happend. <br> I went back today , aftert 2 and a half weeks and only today did they actiavet everything for me. <br> This after they promised me on the day it would be done , it took them 2 and a half weeks and me going in again for the 5th time , for them to actually do their job.<br> I am not imressed at all about this service that i have received.
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westgate, for further investigation and resolution.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.
This matter was referred to the store management of Game Westgate, for further investigation and resolution.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
