1 reviews | Active since Aug 2016

24 Apr 2017, 06:25

Bad service and goods

<p>I bought a bicycle on Friday at cradlestone branch .Had to pay to put it together by a friend .There was no seat or peddals.Was sick on Sat had to pay to take the bicycle back .The lady was rude to my friend and my daughter .Got a voucher they had no spares .They drove to Clearwater mall bought another bicycle .Paid to put it together again.There was something wrong with the tyre .They phone Cradlestone that phone clearwater mall.They were taught to buy a tube .every time we must put that heavy bicycle in and out .Pay for driving up and down and calls.They sell stock like that .I'm taking this stupid bicycle back now I must take when I got time this poor child wanted to ride this bicycle </p>

0
Replies (1)
Game
Game's reply24 Apr 2017, 16:18
Official

Good day,

We acknowledge receipt of your complaint with reference ***5 and would like to apologise for any inconvenience caused.

This matter was referred to senior management for further investigation.

Regards

Game Customer Service

***73

***