Bad service

After the complain that I made got my money reversal and was told by Maurice the centurion manager to go to springs mall cause the have the television there and told me that he spoke to Peter Moagi who is the store manger of springs but when I got there they don't know the person and didn't get to have the television as promised.. and yet again had to use my own petrol and waste my time again without any help.. And I even tried to call centurion to help and explain cause springs mall refused me to even use they phone