DO
Deon O

1 reviews | Active since Oct 2017

12 Nov 2019, 09:18

BAd service

Bought a 4door UCAN cupboard at game somerset mall branch. when i got home i realized there was shelves missing so went back and got the missing shelves. so we started assembling the cupboard with no idea what must go where because no instruction manual was included. as we assembled the cupboard realized more items was missing and going back to the store several times for the missing parts i asked Dominique at the store is there a user manual how to assemble the cupboard? he assured me UCAN doesn't supply manuals with the cupboards. after contacting UCAN ( on Monday assembled cupboards Saturday they're closed weekends) they assured me there must be a manual with all cupboards?? Firstly i had to drive several times to the store for missing parts and then getting **** to.

0
Replies (2)
Game
Game's reply12 Nov 2019, 10:39
Official
Hi Deon, 

Thank you for taking my call.

As discussed, i will have the matter and provide you with feedback ASAP.

If you need further assistance, please contact us on ***, and request to speak to Tammy.

Kind Regards
Tamlyn Lockman




DO
Deon O's update09 Dec 2019, 09:57
Reviewer Update
Just want to know when will i be getting feedback from headoffice?