OT
Onalenna T

1 reviews | Active since Mar 2025

06 Mar 2025, 19:00

BAD SERVICE

Game is really bad with services and they don't care about their customers at all. It's been a week sitting with a faulty fridge and no help. I logged a return the very first day I received it and it's about to be 2 weeks now sitting with it and no communication is being made with me unlessI call. It came with a huge noticeable dent and when I try to return it they are giving me problems. On top of that I am being told to not switch it on in the meantime while they try to come with a solution which leaves me struggling because I don't have any other fridge. I am very disappointed because the only reason why ordered from you is because I trusted your company since it's been around for a while. DO BETTER GAME!!!

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Replies (1)
Game
Game's reply07 Mar 2025, 09:30
Official
Hi there  Onalenna, thank you for reaching out. I am sorry to hear that you received a faulty fridge. Kindly be advised that your query is with our senior team to assist you accordingly. The agent will contact you as soon as they have an update from the supplier. Apologies for the delay regarding this matter.