1 reviews | Active since Mar 2009
Bad service
As the Fourways store is under renovations I had to visit Game at Rosebank. This has been the worst experience I received from Game. Store was full of employees but they kept passing the buck around saying they do not work in that department. Eventually I helped myself and found what I needed. I purchased a Silcone tube and the gun, a box of tea bags and 2x Mainstays space savers. The gun broke on the first use and you can see the poor quality of it. one of the space savers gave up yesterday. we put it up on Sunday night only to return home yesterday after work to find it on the floor. The plastics are damaged now and cannot stand straight. My issue firstly is that Game now is far out for me to travel, Secondly I cannot find the cash slip for the items. However I did pay with my bank card under my partners name \Miss S Seetaram\""
We acknowledge receipt of your complaint with reference ***8 and apologize for your convenience in this matter.
We confirm that management emailed you to get the barcode of one of the items so that they can search for the proof of payment.
We trust that the matter is resolved by now.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***8 and apologize for your convenience in this matter.
We confirm that management emailed you to get the barcode of one of the items so that they can search for the proof of payment.
We trust that the matter is resolved by now.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
