JL
Juwayeria L
1 reviews | Active since Nov 2013
04 Jan 2016, 20:31
Bad service
Very bad service received from the Game in Boksburg. Will never shop at Game again! Took more than hour to purchase 2 items. Price was scanning incorrectly, took over 40minutes for the price to be corrected on the system. No manager even bothered to apologize for the inconvenience that was caused. Beside that, I am 5months pregnant and was left to stand and wait. Unacceptable!!!
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Game's replyOfficial
07 Jan 2016, 07:23Hello juwayerial,
We acknowledge receipt of your complaint with reference ***8.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that management contacted you to discuss this matter and we will put measurements in place to ensure this does not happen again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that management contacted you to discuss this matter and we will put measurements in place to ensure this does not happen again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply07 Jan 2016, 07:23
Official
Hello juwayerial,
We acknowledge receipt of your complaint with reference ***8.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that management contacted you to discuss this matter and we will put measurements in place to ensure this does not happen again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8.
Please accept my apologies for the lack of service you received in the store.
I assure you that we do take customer service very seriously, and are of the mindset that aside from the financial benefit that customers bring to the store, more importantly, you spend your time in the store which is portions of your life.
We confirm that management contacted you to discuss this matter and we will put measurements in place to ensure this does not happen again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73